Pré-requis
locale
apt-get install apt-transport-https locales sudo wget
locale-gen en_US.UTF-8
echo "LANG=en_US.UTF-8" > /etc/default/locale
Installation Elasticsearch
apt-get install apt-transport-https sudo wget
echo "deb https://artifacts.elastic.co/packages/5.x/apt stable main" | tee -a /etc/apt/sources.list.d/elastic-5.x.list
wget -qO - https://artifacts.elastic.co/GPG-KEY-elasticsearch | apt-key add -
apt-get update
apt-get install openjdk-8-jre elasticsearch
sudo /usr/share/elasticsearch/bin/elasticsearch-plugin install ingest-attachment
systemctl restart elasticsearch
systemctl enable elasticsearch
Installation Zammad
wget -O /etc/apt/sources.list.d/zammad.list https://dl.packager.io/srv/zammad/zammad/stable/installer/debian/9.repo
apt-get update
apt-get install zammad
Configuration Zammad avec Elasticsearch
zammad run rake searchindex:rebuild
zammad run rake searchindex:rebuild
nano /etc/nginx/sites-enabled/zammad.conf
server {
listen 80;
# replace 'localhost' with your fqdn if you want to use zammad from remote
server_name localhost;
Gestion du service
systemctl status zammad
systemctl stop zammad
systemctl start zammad
systemctl restart zammad
Changer l’adresse d’écoute du service :
https://docs.zammad.org/en/latest/appendix/configure-env-vars.html
zammad config:set ZAMMAD_BIND_IP=0.0.0.0
systemctl restart zammad
Mettre en place le reverse Proxy Nginx distant
server {
listen 443 ssl;
server_name support.domain.com;
# security - prevent information disclosure about server version
server_tokens off;
access_log /var/log/nginx/support.domain.com/access.log;
error_log /var/log/nginx/support.domain.com/error.log;
client_max_body_size 50M;
location ~ ^/(assets/|robots.txt|humans.txt|favicon.ico) {
expires max;
}
location /ws {
proxy_http_version 1.1;
proxy_set_header Upgrade $http_upgrade;
proxy_set_header Connection "Upgrade";
proxy_set_header CLIENT_IP $remote_addr;
proxy_set_header X-Forwarded-For $proxy_add_x_forwarded_for;
proxy_set_header X-Forwarded-Proto $scheme;
proxy_read_timeout 86400;
proxy_pass http://10.10.10.30:6042;
}
location / {
proxy_set_header Host $http_host;
proxy_set_header CLIENT_IP $remote_addr;
proxy_set_header X-Forwarded-For $proxy_add_x_forwarded_for;
proxy_set_header X-Forwarded-Proto $scheme;
proxy_read_timeout 300;
proxy_pass http://10.10.10.30:3000;
}
ssl_certificate /etc/letsencrypt/live/support.domain.com/fullchain.pem; # managed by Certbot
ssl_certificate_key /etc/letsencrypt/live/support.domain.com/privkey.pem; # managed by Certbot
}
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